Technics Guarantee¹ Contact us

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¹ 90 Day Satisfaction Guarantee. If you are not completely satisfied with your Technics Headphones (EAHA800EK/S, EAHAZ80EK/S, EAHAZ60M2EA/EK/ES and EAHAZ40M2EK/ES) you are entitled to return them for a full refund within 90 days of purchase. Your purchase date is the ship date of your order from the Panasonic warehouse. To request a return, please contact us at https://shopping.panasonic.ca/technics.aspx?lang=en. Panasonic will verify the request and provide shipping instructions within 3 business days. Upon receipt of your device at the Panasonic warehouse, your return will be validated and processed. To validate a return, product must be in “like new” condition with all original packaging, manuals and accessories included. Please allow 7-10 business days for your refund to be processed. Please note your refund will be applied to the credit card used to make the purchase. Offer valid only for purchases from the Panasonic Canada eStore between October 1st, 2023 and March 30, 2025. Final date/time to request a return is June 30th, 2025, before 16:00 ET. Participating models include: EAHA800EK/S, EAHAZ80EK/S, EAHAZ60M2EA/EK/ES and EAHAZ40M2EK/ES.

Footnote 1

a. Excluding those requiring Scheduled Delivery. An additional charge of $10.00 will be applied to shipments to NT, NU and YT.
Footnote 2

b. Order and/or Category Discount is applied to the total order value, before sales taxes, less applicable environmental handling fees (EHF) and shipping charges. Individual item savings is based upon price before sales taxes, excluding applicable environmental handling fees (EHF).
Footnote 3

c. Some Promotional Exclusions Apply: Promotion codes, order and/or category discounts are valid on regular priced merchandise only and do not apply to Clearance items, bundles or certain items that are already reduced. Promotional discounts, bundles and offers cannot be combined with any other sale, promotion or coupon offer. All sale items, bundles and prices are valid for the term specified and are only available while quantities last.
Footnote 3

d. Price shown is the suggested retail price applicable to ALL PROVINCES EXCEPT FOR QUEBEC. Quebec consumers should refer to prices advertised by their local retailer or to prices advertised on the Panasonic eStore.
Footnote 4

e. Bundles are specially priced packages and are not valid for any additional promotions or discounts and are only available while quantities last. Bundles without all items of the bundle returned will be credited net of the then current suggested retail price of the product(s) not returned.